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Let's Move Your Cargo Together

Whether you need a custom logistics solution, have questions about our services, or want to explore a partnership — our multilingual team is ready to help 24/7.

  • < 2hrs

    Average Response Time

  • 24/7

    Support Available

  • 3+

    Languages Supported

  • 98%

    Satisfaction Rate

Contact Details

Reach us directly via phone, email, or WeChat. Our multilingual team speaks English, Mandarin, and Spanish.

  • PHONE
    (626) 363-4000

    Available 24/7 for urgent shipment inquiries. For general questions, Mon–Fri 8AM–6PM PST.

  • WECHAT
    NewWorldExpress_US

    Scan our QR code or search our ID for real-time support in English and Mandarin.

  • BUSINESS DEVELOPMENT
    partnerships@newworldexpress.com

    Interested in becoming a partner or carrier? Reach our BD team directly.

  • Our Response Promise

    We guarantee a response within 2 hours during business hours (Mon–Fri, 8AM–6PM PST). For urgent shipment issues, call our 24/7 hotline for immediate assistance.

Send Us a Message

Fill out the form below and our logistics specialists will get back to you within 2 business hours.

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    Visit Us In Person

    Strategically located near major ports and transportation corridors for maximum efficiency.

    • HEADQUARTERS

      Los Angeles Port Hub

      • 1250 S. Alameda Street Los Angeles, CA 90015

      • (626) 363-4000

      • Mon–Fri: 7AM–7PM PST

        Sat–Sun: 8AM–4PM PST

      Open Now
    • WAREHOUSE CENTER

      Fontana Distribution Hub

      • 14800 Valley Blvd Fontana, CA 92335

      • (909) 555-0180

      • Mon–Sat: 6AM–8PM PST

        Sun: 8AM–2PM PST

      Open Now
    • REGIONAL OFFICE

      Long Beach Operations

      • 3200 E. Willow Street Long Beach, CA 90806

      • (562) 555-0234

      • Mon–Fri: 8AM–6PM PST

        Weekends: Closed

      Open Now

    Frequently Asked Questions

    Ciliciam vero, quae Cydno amni exultat, Tarsus nobilitat, urbs perspicabilis hanc condidisse Perseus memoratur.

    What makes New World Express different from other
    logistics providers?
    Our port-proximate hubs (≤7 miles from LA ports), 100% owned fleet (50 trucks + 180 trailers), and priority carrier access eliminate delays. We specialize in peak-season reliability and tailored solutions for e-commerce / manufacturing.
    How can I track my shipment?
    Our port-proximate hubs (≤7 miles from LA ports), 100% owned fleet (50 trucks + 180 trailers), and priority carrier access eliminate delays. We specialize in peak-season reliability and tailored solutions for e-commerce / manufacturing.
    What cargo types do you handle?
    Our port-proximate hubs (≤7 miles from LA ports), 100% owned fleet (50 trucks + 180 trailers), and priority carrier access eliminate delays. We specialize in peak-season reliability and tailored solutions for e-commerce / manufacturing.
    Do you serve all US states?
    Our port-proximate hubs (≤7 miles from LA ports), 100% owned fleet (50 trucks + 180 trailers), and priority carrier access eliminate delays. We specialize in peak-season reliability and tailored solutions for e-commerce / manufacturing.
    How do I request a quote?
    Our port-proximate hubs (≤7 miles from LA ports), 100% owned fleet (50 trucks + 180 trailers), and priority carrier access eliminate delays. We specialize in peak-season reliability and tailored solutions for e-commerce / manufacturing.

    Quick Help Resources

    Let's Talk About Your Logistics Needs

    Whether you're shipping your first container or managing thousands per month, our team is ready to design a solution that fits your business perfectly.

    Send Us a Message

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